All Titanium frames come with a full 6 month warranty. The warranty protects against cracking, chipping, peeling and broken sodder points. Broken nose pad arms and spring hinge are protected under this warranty. TitaniumEyewear.com will fix or replace the frame based on the frames problem. Frames will not be warrantied if frame was abused, misused, manipulated, animal chewing, water or chemical damage. Warranty does not protect against excessive heat exposure or cold temperatures that warp. TitaniumEyewear will not be responsible for any third party damage.
As you know, you have just purchased one of the strongest frame materials in the world. It is good to know you are protected. TitaniumEyewear.com will pay for shipping in the Continental U.S. if the frame is deemed a manufacturer’s defect. Please contact customer service first regarding any warranty requests.
Return & Exchange Policies
15 Day Easy Return Policy
- Full Purchase Refund For All Frames With Invoice. ( No Restocking Fee )
- Original Packing must be returned for Refund
- 15 Days Begins Once Frames Are Received
- Please contact our return department for return authorization number
- Customer pays shipping for all Returns
15 Day Easy Exchange Policy
- No Cost Easy exchange.( No Restocking Fee )
- All frames must be returned unused and with original packing and Invoice
- Customer Pays shipping and tracking to TitaniumEyewear.com
- Exchange is based on Dollar for Dollar invoice total.
The standard shipping rate listed will be used for all frames unless other shipping options are requested. TitaniumEyewear.com will send frames out same day if in stock until 3pm EST.
TitaniumEyewear.com will ship to USA addresses using USPS Priority Mail. The charge will be $7.95 for orders of up to 12 frames. Orders over $500.00 (13 or more frames) qualify for FREE shipping in the USA.
Please call or write to arrange shipping on international orders. We also offer premium shipping options at additional fees. All orders are insured and will include tracking. Tracking information will be sent to buyers email . TitaniumEyewear.com does not ship to P.O. Box at this time.
Titanium Eyewear Administrative office:
1550 Nooseneck Hill Road #589
Coventry, R.I. 02816
or P.O. Box 589 Coventry,R.I. 02816